Please arrive at least 20 minutes prior to your treatment to allow time to get changed and to fill in your client consultation form. Arriving early will also allow you to benefit from using our spa facilities. Please note that unfortunately late arrivals will result in reduced treatment time.
Cancellations within 24 hours or a missed scheduled appointment will incur the full charge of the treatment price. A credit card number is required at the time of booking.
Minimum Age 16
The minimum age requirement to use the spa or gym facilities is 16. Visitors who are 14-16 yrs old may book treatments if accompanied by a parent or guardian.
Gift for a special occasion or event. Gift certificates are available for treatments or packages. Gift certificates are non-refundable and non-transferable.
Your welbeing regime at home, products used during the treatments are available from the wellbeing boutique on departure.
Robes and slippers are provided for use during your visit. Undergarments may be worn if preferred however our therapists are trained in draping.
Of any allergies, sensitivities, high blood pressure or injuries at time of your reservation to allow the best possible treatment experience for you.
We have treatments designed specifically for expectant mothers. Please notify us when making a reservation if you are pregnant and we will guide you through the specially designed trearments for you.
For the consideration of other guests, we ask that mobile/cell phones and pagers are turned off. Alcohol and smoking are not permitted.
We encourage the use of your in-room safe deposit box. Day visitors are asked to leave valuables at home. We regret we cannot be responsible for any loss of or damage to personal articles